Last Updated: August 20, 2019
Information we collect
1. Information you provide to us or allow others to provide to us
At various points in the EazyBuy experience, you may provide us with information about yourself. For example, when you create an account through the Services, you provide us with personal information like your name, email address, and postal code. And if you place an order through the Services, we collect information including your address, phone number, credit card information and the details of your order. Your account information may be updated or corrected by accessing your account settings.
If you log into the Services through a third-party service, both we and that third-party may receive some information about you and your use of the services. For example, if you choose to log into the Services with your Facebook account, we may receive information from Facebook, such as your name, e-mail address, public profile information, and information about your contacts. We may also offer social sharing tools (such as the Facebook “Like” button) that let you share actions on the Services with other websites and vice versa. In those cases, the providers of those tools may receive information about you when you use those tools. You should check the privacy policies of these third-party services and your settings there for more information. Our Services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under the age of 13. If we obtain actual knowledge that any information we collect has been provided by a child under the age of 13, we will delete that information.
When you use the Services, we may collect precise location data. For instance, if you allow the Services to access location services through the permission system used by your device's mobile operating system or browser, we may collect the precise location of your device. We use your location information to facilitate the prompt hand-off of pickup orders (where available), to assist you in finding nearby stores for which pickup or delivery are available, for other similar purposes and for analytics purposes. You can choose whether or not to enable the location tracking feature through the settings on your device or browser, or when prompted by the EazyBuy mobile app. We may also infer your general location information, for example by using your internet protocol (IP) address.
2. Technical information about the usage of the Services
When you use the Services, either through a browser or mobile app, we automatically receive some technical information about the hardware and software that is being used.
Cookies, Pixels, and Other Tracking Technologies:
We, our partners, our advertisers, and third party advertising networks use various technologies to collect information, including but not limited to cookies, pixels, scripts, and device identifiers. Cookies are small text files that are sent by your computer when you access our services through a browser. We, our partners, our advertisers, and third party advertising networks may use session cookies (which expire when you close your browser), persistent cookies (which expire when you choose to clear them from your browser), pixels, scripts, and other identifiers to collect information from your browser or device that helps us do things such as understand how you use our services and other services; personalize your experience; measure, manage, and display advertising on the Services or on other services; understand your usage of the Services and other services in order to serve customized ads and remember that you are logged into the Services. By using your browser settings, you may block cookies or adjust settings for notifications when a cookie is set. We employ some third-party services to help us understand the usage of the Services and the performance of advertising, and these third-parties may also deploy cookies, pixels, or other identifiers on the Services or collect information through our mobile applications. For example, we use Google Analytics to understand, in a non-personal way, how users interact with various portions of the Services -- you can learn more about information that Google may collect here (https://policies.google.com/privacy).
When you use the Services, our servers will record information about your usage of the Services and information that is sent by your browser or device. Log information can include things like the IP address of your device, information about the browser, operating system and/or app you are using, unique device identifiers, pages that you navigate to and links that you click, searches that you run on the Services, and other ways you interact with the Services. If you are logged into the Services, this information is stored with your account information.
Interest-Based or Online Behavioral Advertising:
EazyBuy may use third-party advertising companies to serve interest-based advertisements to you. These companies compile information from various online sources (including mobile-enabled browsers and applications) to match you with ads that will be the most relevant, interesting, and timely for you.
We may use the information we collect for various purposes, including to: > Provide the Services to you, improve the quality of the service, and develop new products and services > Allow your Personal Shopper (which means those that shop for and/or deliver the order for you) to choose your items at a retailer site, deliver your items to you, and/or call or text you with any updates or issues > Charge you for the purchase and delivery costs through one or more payment processing partners > Offer you customized content (including advertising, coupons, and promotions) > Understand how users interact with the Services (including advertising both on and off the Services) as a whole and to test new features or changes in our features > Provide customer service, respond to your communications and requests, and contact you about your use of the Services
You can opt-out of receiving promotional communications / Newsletter from EazyBuy by using the settings on the Account Info page or by using the unsubscribe mechanism included in the My Account, where applicable.
What we share
The Services comprise a platform that presents you with virtual storefront from which you can select goods for delivery by individual Personal Shopper(s) to your location or, if available, for you to pick up in-store. In order to make this work, we need to share information about you and your order with the other parties who help enable the service. This includes, for example, the Personal Shopper(s) who pick and deliver your order and the payment processing partner(s) that we use to validate and charge your credit card. To be clear, only our payment processing partner(s) receive credit card information.
We also share information under the following principles: > With your consent or at your direction — We will share your information with entities outside of the Services when we have your consent to do so or it is done at your direction. > For external processing or service provision — We sometimes share information with third parties to process information on our behalf or to otherwise provide certain services (such as delivery services, advertising services, or information to better tailor our services to you). For the purposes of this processing or provision of services, we may share your information with such third parties under appropriate confidentiality provisions. > For legal purposes — We may share your information when we believe that the disclosure is reasonably necessary to (a) comply with applicable laws, regulations, legal process, or requests from law enforcement or regulatory authorities, (b) prevent, detect, or otherwise handle fraud, security, or technical issues, and (c) protect the safety, rights, or property of any person, the public, or EazyBuy. > On a non-personal or aggregate basis — We share information on both a non-personally identifying basis (including, but not limited to, order and delivery details but not including credit card information) or an aggregate basis. > For business purposes — We may share your information in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company. We may also share your information between and among EazyBuy, and its current and future parents, affiliates, subsidiaries, and other companies under common control and ownership.
We employ administrative, physical, and technical measures designed to safeguard and protect information under our control from unauthorized access, use, and disclosure. These measures include encrypting your communications by utilizing Secure Sockets Layer ("SSL") software. We will make any legally required notifications of any breach of the security, confidentiality, or integrity of your PII, including, without limitation, breaches of your stored PII (as breaches are defined under applicable provincial or federal statutes on security breach notification). To the extent permitted by applicable laws, we will make such notifications to you in the most expedient time possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
Changes to this Policy
For Residents of Canada